Tourist Experiences in Creative Cultural Attractions: A Demographic Perspective

Authors

  • Anwar Alawi Politeknik Negeri Bandung, Indonesia
  • Adila Sosianika Politeknik Negeri Bandung, Indonesia
  • Lina Setiawati Politeknik Negeri Bandung, Indonesia

DOI:

https://doi.org/10.35313/jmi.v2i1.32

Keywords:

Creative Tourism, Perception, Tourist Experience, Demographic Perspective

Abstract

Creative tourism is one of the sectors that is predicted to grow significantly in the future. Saung Angklung Udjo (SAU) is a creative cultural attraction that presents various Sundanese cultural performances typical of West Java, Indonesia. This study aims to determine the differences in tourist experiences with cultural attractions from SAU based on demographic factors. The self-administered questionnaires were distributed directly to tourists who had watched Sundanese cultural performances at SAU. The data collected within a period of 31 days were 419 respondents. This number consists of domestic and international tourists. The data obtained in this study were processed using descriptive analysis, ANOVA, and T-test to examine the difference of perception between the tourists. The results reveal that there is a difference of perception among tourists based on tourist education on escape, peace of mind, involvement, and interactivity dimension. Moreover, there are differences in perceptions between tourists based on the origin of the region. The results of this study give input for creative tourism industry companies in making marketing strategies based on an understanding of the tourist experience with the creative cultural attractions.

References

da Costa Mendes, J., Oom do Valle, P., Guerreiro, M. M., & Silva, J. A. (2010). The tourist experience: Exploring the relationship between tourist satisfaction and destination loyalty. Tourism: An International Interdisciplinary Journal, 58(2), 111–126. https://hrcak.srce.hr/clanak/89480

Damayanti, M., & Latifah, L. (2017). STRATEGI KOTA PEKALONGAN DALAM PENGEMBANGAN WISATA KREATIF BERBASIS INDUSTRI BATIK. Jurnal Pengembangan Kota, 3(2), 100–111. https://doi.org/10.14710/jpk.3.2.100-111

Hendrickson, M., & Stanley Niaah, S. (n.d.). A study on the creative industry as a pillar of sustained growth and diversification: The film and music sectors in Jamaica: Lessons from case studies of successful firms and ventures. Retrieved March 11, 2022, from https://repositorio.cepal.org/handle/11362/43410

Li, Y., Liu, B., Chen, P., & Huan, T.-C. (2021). Tourism service providers’ physical attractiveness and customers’ service quality evaluation: Is warmth or competence more important? Tourism Review, 76(6), 1260–1278. https://doi.org/10.1108/TR-05-2020-0241

Liu, Q., & Wang, L. (2021). T-Test and ANOVA for data with ceiling and/or floor effects. Behavior Research Methods, 53(1), 264–277. https://doi.org/10.3758/s13428-020-01407-2

Lu, J., Xiao, X., Xu, Z., Wang, C., Zhang, M., & Zhou, Y. (2022). The potential of virtual tourism in the recovery of tourism industry during the COVID-19 pandemic. Current Issues in Tourism, 25(3), 441–457. https://doi.org/10.1080/13683500.2021.1959526

Malhotra, N. (2010). Riset Pemasaran (Marketing Research)(Edisi 4 Jilid 1). PT. Indeks.

McClinchey, K. A., & Carmichael, B. A. (2010). Chapter 4. The Role and Meaning of Place in Cultural Festival Visitor Experiences. In Chapter 4. The Role and Meaning of Place in Cultural Festival Visitor Experiences (pp. 59–78). Channel View Publications. https://doi.org/10.21832/9781845411503-007

Oh, J. Y.-J., Cheng, C.-K., Lehto, X. Y., & O’Leary, J. T. (2004). Predictors of tourists’ shopping behaviour: Examination of socio-demographic characteristics and trip typologies. Journal of Vacation Marketing, 10(4), 308–319. https://doi.org/10.1177/135676670401000403

Payal, M., & Jangid, A. (2021). Overview of Tourist Behavior with Respect to Environmental Sustainability of Tourism in the Context of a Developing Economy: A Case Study of Mussoorie, India. Journal of Tourism - Studies and Research in Tourism, 21, 1–14.

Rasoolimanesh, S. M., Seyfi, S., Hall, C. M., & Hatamifar, P. (2021). Understanding memorable tourism experiences and behavioural intentions of heritage tourists. Journal of Destination Marketing & Management, 21, 100621. https://doi.org/10.1016/j.jdmm.2021.100621

Richards, G. (2020). Designing creative places: The role of creative tourism. Annals of Tourism Research, 85, 102922. https://doi.org/10.1016/j.annals.2020.102922

Sosianika, A., Setiawati, L., Wibisono, N., Kusdibyo, L., Suhartanto, D., & Februadi, A. (2021). The Effect of Hotel Service Satisfaction on Loyalty: The Role of Gender. Journal of Marketing Innovation (JMI), 1(01), Article 01. https://doi.org/10.35313/jmi.v1i01.11

Suhaeni, T., Brien, A., Andrianto, T., & Mannaa, M. T. (2022). Predicting Future Halal Tourist Behavior: Incorporating Holistic Tourist Experience and Virtual Reality Experience. International Journal of Applied Business Research, 16–31. https://doi.org/10.35313/ijabr.v4i1.212

Suhartanto, D. (2014). Metode Riset Pemasaran. Bandung. Alfabeta.

Suhartanto, D. (2016). Analisis Data Untuk Riset Bisnis. Alfabeta.

Tsai, C.-T. (Simon). (2016). Memorable Tourist Experiences and Place Attachment When Consuming Local Food. International Journal of Tourism Research, 18(6), 536–548. https://doi.org/10.1002/jtr.2070

Virginija, J. (n.d.). Interaction between Cultural/Creative Tourism and Tourism/ Cultural Heritage Industries | IntechOpen. Retrieved March 11, 2022, from https://www.intechopen.com/chapters/50292

Wirtz, J., & Lovelock, C. (2021). Services Marketing: People, Technology, Strategy (Ninth Edition). World Scientific.

Wu, D., Li, K., Ma, J., Wang, E., & Zhu, Y. (2022). How Does Tourist Experience Affect Environmentally Responsible Behavior? Sustainability, 14(2), 924. https://doi.org/10.3390/su14020924

Downloads

Published

2022-03-19

How to Cite

Alawi, A., Sosianika, A., & Setiawati, L. (2022). Tourist Experiences in Creative Cultural Attractions: A Demographic Perspective. Journal of Marketing Innovation (JMI), 2(1). https://doi.org/10.35313/jmi.v2i1.32

Issue

Section

Articles